GOOD TO KNOW:

TERMS OF PURCHASE ANNUAL CARD / MONTHLY CARD
§ 1. PURCHASE OF ANNUAL CARD / MONTHLY CARD

Annual pass in Extremezone is personal. For training that has not reached the age of 18, it is required that the guardian buys and approves the terms of purchase from an annual card / monthly card on his behalf. When visiting Extremezone, the visitor must always register through the reception. The visitor is obliged to always bring their annual card / monthly card during their stay at Extremezone, so that this can be presented at any check-in. If no annual / monthly card is not brought, an administrative fee of SEK 30 will be charged for entry to Extremezone. Access without the cards also requires presentation of valid identification. In the event of loss of Annual Card / Monthly Card or if it is damaged so that it becomes unusable, this must be reported immediately to the reception, which will then issue a new card for a compensation of SEK 50. the visitor is obliged to notify Extremezone immediately in the event of a change of name, address, telephone number and other information provided. All correspondence from Extremezone goes to the registered address, your e-mail address or mobile number.

§ 2. PAYMENT

The agreed price presupposes that payment is made in an agreed manner.

Cash payment

When signing an agreement, the cost of the cards is paid in full at the conclusion of the agreement. Administrative fee on prepaid cards is included in the purchase of annual / monthly cards.

Payment via invoice
You will find these terms via Billmate's checkout when Billmate owns the payment.
Payment by installment.
You will find these terms via Billmate's checkout when Billmate owns the payment.

§ 3. AGREEMENT TIME AND TERMINATION

You commit the annual cards to 12 months and can not be canceled or repurchased.

§ 4. FREEZING AND TRANSFER OF ANNUAL CARD & MONTHLY CARD
Annual cards and Monthly cards cannot be frozen. Longer freezing of the annual cards is possible during long-term sick leave, work / studies abroad or pregnancy. Medical certificate or work certificate required. In these cases, the annual cards can be frozen for at least 1 month and for a maximum of 12 months per calendar year. Freezing can not be done afterwards. Cash agreements and certain promotional cards are not freezing. Freezing cannot be combined with notice period. Transfer of the card is not possible.

§ 5. PRICE CHANGES


The annual cards are protected via installments against all kinds of increases during the lock-in period. After that, a price increase may occur.

§ 6. HEALTH CONDITION


Visitors and other guests are responsible for ensuring that their state of health is such that they can participate in Extremezone activities without risk.

§ 7. WELL-BEING RULES AND TRAINING REGULATIONS


Visitors are always expected to behave in a way that does not disturb other visitors or staff. The premises are intended for training-related activities. It is the visitor's responsibility to follow the rules of well-being and rules for the use of equipment that are communicated, in writing or orally. Suspension may take place unless immediate correction takes place. Visitors are not allowed to conduct competing activities or their own activities on our premises. This leads to shutdown and possibly. legal sanctions. Alcohol is prohibited in our training rooms.
If the visitor does not follow or accept Extremezone's rules of procedure, he or she is not entitled to use the Services or gain access to Extremezone's facilities. The visitor is then also not entitled to a refund for the time that has not been used.

§ 8. PRACTICAL CHANGES


Extremezone reserves the right to make changes regarding opening hours, renewal of equipment and scheduling for group training. Extremezone reserves the right to close certain parts of the park / group training activities / changing rooms and the like. for minor renovations - repairs, maintenance and service work.

§ 9. PERSONAL DATA (GDPR)


Cardholder information is processed in accordance with the Data Protection Regulation (GDPR). If you as a registrant want information about which data is processed by Extremezone, this will be notified by Extremezone. Registered can request correction of incorrect information. The registrant has the right to contact Extremezone and request that the information concerning him or her be deleted. Unless the information is necessary to fulfill agreements or other statutory obligations. If a serious violation of our well-being rules is committed, visitors may be permanently blocked, this means that we will
You can directly or indirectly give us information about yourself in a number of different ways, such as when you buy an annual card / monthly card, when you choose to shop at our checkout, when you contact us, when you use our app or web, or any of the other Extremezone services where you provide personal information. This can be:

• Personal and contact information - name, date of birth, social security number, invoice and delivery address, e-mail address, mobile phone number, etc.
• Payment information - invoice information, bank account number, etc.
• Information about goods / services - details regarding the goods / services you have purchased.
• Historical information - your purchases and your payment history.
• Information about how you interact with Extremezone - how you use our services, how you left the service, any automatic mailings from NW.
• Device information - e.g. IP address, and digital footprints when you move on our website.
The information you provide to us, as well as information about the goods / services, is generally necessary to enter into a contractual relationship with us, while the other information we collect is generally necessary for other purposes. Read more about this in our general terms and conditions.

§ 10. EXPRESSION COST


Visitors undertake to leave the premises at the time specified as closing time. When staying in an unmanned room after closing time, the visitor will be charged for emergency costs.

§ 11. IDENTIFICATION


In order for an annual card / monthly card to be active and functional, an image connected to the card is required. The picture is taken of the cardholder when creating the card. Extremezone is allowed to update the image on the card when needed.

§ 12. RIGHT OF WITHDRAWAL WHEN PURCHASING ON THE INTERNET


According to the Distance Contracts Act, you as a private person have the right to cancel your purchase within 14 days of receipt. If you regret your purchase, please contact our customer service, either by phone or email to info@extremezone.se. The Swedish Consumer Agency has produced a remorse form which is available on their website www.konsumentverket.se which you can use if you wish. In the event of a complaint, please contact our customer service either by phone or by email to info@extremezone.se. Note we do not trigger complaints on Extremezone. Refunds are made without delay and no later than 14 days after the consumer's notification that the agreement has been withdrawn.

§ 13. COMPLAINT


In cases where our service does not correspond to the content of the agreement, the customer has the right to complain up to 3 years from purchase. Complaints can be made, for example, in cases where our service has been affected by major premises changes or relocations, significant changes in the range of activities and equipment range or in the event of errors and deficiencies that do not comply with what is promised in the agreement. If the buyer does not complain within three years of receiving the service, the right to invoke the error is lost. Lag (2005: 62).

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